Aetna DMO ® and PPO grievance and appeals. ASA and Meritain - use phone number on member’s ID card, BRCA genetic testing (precertification and information) -, Claims – if you have questions about claims, contact the Provider Service Center (see list below), Mental health treatment - use phone number on member’s ID card, Availity help – registration questions, help with user name/password, Substance abuse treatment - use phone number on member’s ID card, I am a non-physician health care professional who is not employed by an Aetna-contracted provider (physician group, hospital, etc.) Call: Member Services 1 … Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. Aetna Medicare PO Box 7762 London, KY 40742 . You can also contact Medicare or the Social Security Administration. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). All dental Medicare claims . Box 981106 El Paso, TX 79998-1106. If you missed Open Enrollment, please contact your HR representative immediately. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Aetna Appealing Address for Providers: Aetna-Provider Resolution Team. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. ASA and Meritain - use phone number on member’s ID card; BRCA genetic testing (precertification and information) - 1-877-794-8720; Claims – if you have questions about claims, contact the Provider Service Center (see list below) Credentialing - 1-800-353-1232; Dental providers - 1-800-451-7715; Disease management programs - 1-866-269-4500 Note: The clearinghouses cannot accept and convert paper ADA claims for electronic submission. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Aetna Customer Service. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. *Phone number Why do we ask for your telephone number? Use the following Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to the health plan. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Aetna health insurance claims phone number. Aetna Insurance Customer Service phone numbers: Provider call below phone number based on plans to Check Eligibility, Claim Status, Request a copy of EOB through Fax and for medical pre-certification information: Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Or you can mail hard copy claims or resubmissions to: Aetna Better Health of … The Provider Service Center helps with contracting, patient services, precertification and many other questions. Aetna Medicare P.O. If you need a PDF document in an accessible format, you can request it directly through"Contact Us" here or at the top of the page. County. Get support to improve patient outcomes. Exception: For workers' compensation network in Texas, do not apply online; instead, call 1-800-937-6824. Phone: 800 264.4000. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. The … Excludes- All Professional CMS1500 and all Institutional UB04 claims . If you missed Open Enrollment, please contact your HR representative immediately. I am a non-physician health care professional who wants to be available for selection as a primary care provider (PCP), and my state regulations allow me to serve as a PCP. Yes When your claims are higher than this maximum amount, stop loss insurance kicks in. Phoenix, AZ 85082-6125 Resubmitted claims should have “resubmission” marked clearly on the claim form to avoid being denied as a duplicate. Aetna Provider Phone Number List (California) Aetna Medicare Advantage Plans and HMO Based Plans (California) 800-624-0756: All other Plans (California) 888-632-3862: Aetna HMO Plans (California) 888-702-3862 (Benefit Questions or Claim Inquiries) Aetna PPO Plans (California) Aetna Choice Plans (California) Aetna Indemnity Plans (California) Box 359. Fax# 859-455-8650 . Learn more >, Aetna.com works best with Safari 8 and above. You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Or. I practice independently and I want to contract with Aetna. Box 981106 El Paso, TX 79998-1106. For other language services. USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Independent non-retail pharmacies – such as long-term care facilities, home infusion pharmacies, and mail order pharmacies – can call one of the phone numbers below to request participation: E-mail your pharmacy information to Aetna. Phone: 800 264.4000. For language services, please call the number on your member ID card and request an operator. In order to have the best experience on Aetna.com, Javascript needs to be enabled. A page with various contact information related to specific plans for small groups. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. Initial Aetna complaints should be directed to their team directly. Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Aetna billing Address and Phone number, appeal, fax number AETNA Billing Address Aetna has more address but usually accept all the claims whatever address you submit from the below list. Do you have Aetna insurance through an employer or are you a Medicare member? Or you can mail hard copy claims or resubmissions to: Aetna Better Health of Ohio (MyCare Ohio Program) PO Box 64205 Phoenix, AZ 85082 Resubmitted claims should be clearly marked “Resubmission” on the envelope. Choose your plan year. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. Box 14597 Lexington, KY 40512-4597. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Coronavirus (COVID-19) is a contagious respiratory illness caused by a virus. Independent retail pharmacies can fill out the form at the link below. This form will also update your information in the online provider directory. Paper Claims: Aetna Better Health of Kansas - Claims. We respond to messages from 8am-6pm EST, Monday-Friday. Milwaukee, WI 53201 . If you prefer to contact Member Services with this public form, please complete the information below. State. It's easy to update a provider address, phone number, fax number, email address or initiate an out-of-state move or a change in provider group. Learn how to change your browser settings to enable Javascript. Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. PO Box 66125. Links to various non-Aetna sites are provided for your convenience only. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. Call: Member Services 1 … Choose your state, county and plan below to find the phone number for your plan. We've combined the strength of PreferredOne's local networks with the national access of the Aetna Signature Administrators network. Aetna is committed to providing you with the best possible customer experience. *Phone number Why do we ask for your telephone number? Contact Us We want to hear from you. Contact Us; Close Menu; Stay informed about coronavirus. #60054 would be the payor id for most of the clearing house however double confirm the same with your clearing house. Do you have Aetna insurance through an employer or are you a Medicare member? You can also contact Medicare or the Social Security Administration. You can also contact Medicare or the Social Security Administration. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. Sutter Health | Aetna is an affiliate of Sutter Health and its affiliates (Sutter) and of Aetna Life Insurance Company and its affiliates (Aetna). I understand that I am not required to provide this consent as a condition of purchase or receiving insurance and that my consent can be revoked at any time. Huatai fronted members. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. Box 10462 Van Nuys, CA 91410 . Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. Box 14597 Lexington, KY 40512-4597. The Aetna call center that … Aetna Better Health is an easy app for Medicaid members of Aetna Better Health to access their health care information and services. Email: AetSSIinformation@aetna.com. *Reason for email Comments? We’re here to answer your questions to help you stay healthy. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. 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